--- title: Do you drill holes in my house? | High Desert Internet url: https://hdiss.net/faq/installation/do-you-drill-holes-in-my-house/ business: High Desert Internet Services (HDISS) phone: 775-575-9593, 775-391-5660 email: info@hdiss.net mailing_address: Home base: 200 S Virginia St, Suite 760, Reno NV 89501 (dispatch office, not a walk-in store). Mail: Billing Dept., PO Box 11353, Reno NV 89510 hours: Office open 9:00 AM to 5:00 PM, seven days a week. Network watched around the clock. type: Fixed wireless internet service provider (homes and small businesses), web hosting, customer email, domain registration service_area: Northern Nevada - Washoe, Lyon, Storey, Churchill and Douglas counties and Carson City; availability is checked address by address (line of sight to a tower) plans: Bronze $50/mo up to 500 Mbps down, up to 200 Mbps up; Silver $75/mo up to 800 down, up to 200 up; Gold $99/mo up to 1 Gig down, up to 200 up; ask about the up to 1 Gig / 1 Gig ultra-low-latency service no_online_purchase: true (check your address or call; existing customers pay at https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) since: 2002 --- - [Home](https://hdiss.net/) - [Questions and answers](https://hdiss.net/faq/) - [Installation](https://hdiss.net/faq/installation/) - Do you drill holes in my house? # Do you drill holes in my house? Usually something has to go through a wall or a similar opening, because the cable from the outdoor antenna must reach the power injector inside. The company has not published how it does this at each house, so ask the technician before work begins. On the phone at the kitchen counter. Stock photo: Adobe Stock, not High Desert customers or staff. [Photo credits](https://hdiss.net/photo-credits/) It is your house, and this is a fair question to put first. The honest answer says what must happen and where you have a say. ## Why does a cable have to come in? The outdoor antenna and radio receive the signal, and one cable carries data and power to the injector indoors. From the injector, an Ethernet cable runs to your router. No wireless hop replaces that cable, so there has to be a way in. Where it enters is a choice made on site, often near where the injector will sit. Some homes already have an opening used by an earlier line, such as a cable or phone line. The technician may use it if it suits the run. Whether this is possible at your home, the company cannot say before the visit. ## What can I ask for? Ask the technician three things: where the cable will go in, how the opening will be sealed, and how the cable will be secured outside. Say if there is a wall you do not want drilled, or a finish, such as stucco or log, that needs care. The guide on [stucco, adobe and metal walls](https://hdiss.net/guides/stucco-adobe-and-metal-walls/) covers what those walls mean for Wi-Fi inside. The agreement says the customer is responsible for any alterations of the structure made to provide the service after the service ends (Section 11.C). Ask what will be left in place if you ever cancel, and who closes the opening. ## What about renters? Renters need the owner's agreement before anything goes through a wall. Ask in writing. See [landlords, HOAs and the OTARD rule](https://hdiss.net/guides/landlords-hoas-and-the-otard-rule/), which is general information and not legal advice about your lease. Start with the [address check](https://hdiss.net/check-availability/). When the office calls back, mention that you want to talk through the cable path. ### Sources - [hdiss.net/terms-of-use/](https://hdiss.net/service-agreement/) (HDISS Service Agreement V 1.12, read 2026-10-15) - [hdiss.net/](https://hdiss.net/) (High Desert FAQ and service description, read 2026-10-15) ### Talk to a person - Call [775-575-9593](tel:7755759593) [775-391-5660](tel:7753915660) Open 9-5 every day - Email [info@hdiss.net](mailto:info@hdiss.net) [Check my address](https://hdiss.net/check-availability/#check) ### More on installation - [Do I need to be home for the install?](https://hdiss.net/faq/installation/do-i-need-to-be-home-for-the-install/) - [Where will the antenna go on my house?](https://hdiss.net/faq/installation/where-will-the-antenna-go/) - [Do I need my own router?](https://hdiss.net/faq/installation/do-i-need-my-own-router/) - [Can you install on a metal roof or a metal shop building?](https://hdiss.net/faq/installation/metal-roof-or-metal-shop/) - [Do you need power near the antenna?](https://hdiss.net/faq/installation/do-you-need-power-near-the-antenna/) [All installation questions](https://hdiss.net/faq/installation/) ### Related - [Installation: questions and answers](https://hdiss.net/faq/installation/) - [What happens on installation day](https://hdiss.net/guides/what-happens-on-installation-day/) - [Where will the antenna go on my house?](https://hdiss.net/faq/installation/where-will-the-antenna-go/) - [Check my address](https://hdiss.net/check-availability/) Local since 2002 Fixed wireless from towers in Northern Nevada. Three plans, no contracts, local support, 4.8 on Google from 36 reviews. [About High Desert](https://hdiss.net/about/) ## Questions by topic [Plans and prices](https://hdiss.net/faq/plans-and-prices/) [Availability and line of sight](https://hdiss.net/faq/availability-and-line-of-sight/) [Installation](https://hdiss.net/faq/installation/) [Equipment](https://hdiss.net/faq/equipment/) [Billing and payment](https://hdiss.net/faq/billing-and-payment/) [Data and fair use](https://hdiss.net/faq/data-and-fair-use/) [Speed and latency](https://hdiss.net/faq/speed-and-latency/) [Weather and reliability](https://hdiss.net/faq/weather-and-reliability/) [Business](https://hdiss.net/faq/business/) [Email, hosting and domains](https://hdiss.net/faq/email-hosting-and-domains/) [Switching and cancelling](https://hdiss.net/faq/switching-and-cancelling/) [Support and outages](https://hdiss.net/faq/support-and-outages/)