--- title: Early Termination Fee: A Charge for Leaving Early url: https://hdiss.net/glossary/early-termination-fee/ business: High Desert Internet Services (HDISS) phone: 775-575-9593, 775-391-5660 email: info@hdiss.net mailing_address: Home base: 200 S Virginia St, Suite 760, Reno NV 89501 (dispatch office, not a walk-in store). Mail: Billing Dept., PO Box 11353, Reno NV 89510 hours: Office open 9:00 AM to 5:00 PM, seven days a week. Network watched around the clock. type: Fixed wireless internet service provider (homes and small businesses), web hosting, customer email, domain registration service_area: Northern Nevada - Washoe, Lyon, Storey, Churchill and Douglas counties and Carson City; availability is checked address by address (line of sight to a tower) plans: Bronze $50/mo up to 500 Mbps down, up to 200 Mbps up; Silver $75/mo up to 800 down, up to 200 up; Gold $99/mo up to 1 Gig down, up to 200 up; ask about the up to 1 Gig / 1 Gig ultra-low-latency service no_online_purchase: true (check your address or call; existing customers pay at https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) since: 2002 --- - [Home](https://hdiss.net/) - [Glossary](https://hdiss.net/glossary/) - Early termination fee # Early Termination Fee An early termination fee only exists when there is a term to break. High Desert's published agreement describes notice and equipment return, and no fee by that name. A radio tower at sunset. Stock photo: Adobe Stock. [Photo credits](https://hdiss.net/photo-credits/) ## What is Early Termination Fee? Providers that sell service on a contract may charge an amount if you leave early, often falling each month you stay. The FCC's broadband consumer label rules, in 47 CFR 8.1, require the label to show the content prescribed by the Commission, and the FCC's July 2026 order, as noted in the project's research, keeps contract term and early termination fees among the fields a phone seller must summarize. High Desert states no contracts on its plan cards (its words), so there is no term to end early with it; any other provider's fee is that provider's to state in its own terms. See [month-to-month service](https://hdiss.net/glossary/month-to-month/). ## Why does it matter on a fixed wireless connection? High Desert states that it has no contracts. The service agreement, version 1.12, requires two weeks' notice and the return of all equipment before billing stops, and says unreturned or damaged equipment is charged at its value. It contains no clause named early termination fee. The company has not published a fee schedule beyond this, so for anything else call 775-575-9593. That is a statement about the document as published and not a promise about every case. Read [no-contract internet, what to ask](https://hdiss.net/guides/no-contract-internet-what-to-ask/). ## What should I do about it? When you compare offers, ask each provider for the term, the early termination fee, the price after any intro period and the equipment charge, and ask for them in writing. Our [questions to ask any provider](https://hdiss.net/guides/questions-to-ask-any-internet-provider/) is a checklist, and [real cost of an internet plan](https://hdiss.net/guides/real-cost-of-an-internet-plan/) shows the sums. If you are leaving another provider, ask that company for the exact payoff before you schedule the switch. See [switching from cable](https://hdiss.net/guides/switching-from-cable-step-by-step/). Keep any written answer you get from a provider about fees. ### Sources - [law.cornell.edu/cfr/text/47/8.1](https://www.law.cornell.edu/cfr/text/47/8.1) (47 CFR 8.1, broadband labels, read 2026-10-15) - [hdiss.net/service-agreement/](https://hdiss.net/service-agreement/) (HDISS Service Agreement V 1.12, as published on this site, read 2026-10-15) ### Talk to a person - Call [775-575-9593](tel:7755759593) [775-391-5660](tel:7753915660) Open 9-5 every day - Email [info@hdiss.net](mailto:info@hdiss.net) [Check my address](https://hdiss.net/check-availability/#check) ### Related terms - [Month-to-month service](https://hdiss.net/glossary/month-to-month/) - [Promotional rate](https://hdiss.net/glossary/promotional-rate/) - [Proration](https://hdiss.net/glossary/proration/) - [No-contract internet: what to ask before you sign up with anyone](https://hdiss.net/guides/no-contract-internet-what-to-ask/) - [How to compare the real cost of an internet plan over a year](https://hdiss.net/guides/real-cost-of-an-internet-plan/) Local since 2002 Fixed wireless from towers in Northern Nevada. Three plans, no contracts, local support, 4.8 on Google from 36 reviews. [About High Desert](https://hdiss.net/about/)