--- title: Phishing: Messages Designed to Trick You url: https://hdiss.net/glossary/phishing/ business: High Desert Internet Services (HDISS) phone: 775-575-9593, 775-391-5660 email: info@hdiss.net mailing_address: Home base: 200 S Virginia St, Suite 760, Reno NV 89501 (dispatch office, not a walk-in store). Mail: Billing Dept., PO Box 11353, Reno NV 89510 hours: Office open 9:00 AM to 5:00 PM, seven days a week. Network watched around the clock. type: Fixed wireless internet service provider (homes and small businesses), web hosting, customer email, domain registration service_area: Northern Nevada - Washoe, Lyon, Storey, Churchill and Douglas counties and Carson City; availability is checked address by address (line of sight to a tower) plans: Bronze $50/mo up to 500 Mbps down, up to 200 Mbps up; Silver $75/mo up to 800 down, up to 200 up; Gold $99/mo up to 1 Gig down, up to 200 up; ask about the up to 1 Gig / 1 Gig ultra-low-latency service no_online_purchase: true (check your address or call; existing customers pay at https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) since: 2002 --- - [Home](https://hdiss.net/) - [Glossary](https://hdiss.net/glossary/) - Phishing # Phishing Phishing messages look like they come from your bank, your provider or a delivery company. The FTC's advice is to check the sender, then verify through a number you already know. A radio tower at sunset. Stock photo: Adobe Stock. [Photo credits](https://hdiss.net/photo-credits/) ## What is Phishing? The FTC describes it this way: scammers use email or text messages to trick you into giving them your personal and financial information. Warning signs it lists include a claim of suspicious activity or a problem with your account, a request to confirm personal details, an invoice you do not recognize, and a generic greeting with a link to update payment details. The sender's name can be faked, and the link text may not match where it goes. The same tricks arrive by phone calls and texts too. Some messages claim to come from the internet provider itself, with a threat to cut service unless you act now. Real notices do not ask for passwords by message. ## Why does it matter on a fixed wireless connection? Internet customers see fake messages about service, billing and domain renewals. The guide [spotting phishing from your provider](https://hdiss.net/guides/spotting-phishing-from-your-provider/) applies this to the case, and [fake domain renewal notices](https://hdiss.net/guides/fake-domain-renewal-notices/) covers a common one. High Desert's bill-pay link and webmail link are on this site, and the safest habit is to start there rather than from a link in a message. The company's phone numbers are on [the contact page](https://hdiss.net/contact/). ## What should I do about it? Do not click. Check the sender, and if you have an account, contact the company using a phone number or website you know is real, as the FTC advises. If you responded or clicked, the FTC says to update your security software and run a scan, and to go to IdentityTheft.gov if you shared sensitive information. Report phishing emails to reportphishing@apwg.org and texts by forwarding to 7726, and report at ReportFraud.ftc.gov. Read [clicked a phishing link, what now](https://hdiss.net/guides/clicked-a-phishing-link-what-now/). ### Sources - [consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams](https://consumer.ftc.gov/articles/how-recognize-and-avoid-phishing-scams) (FTC, How to Recognize and Avoid Phishing Scams, read 2026-10-15) - [hdiss.net/](https://hdiss.net/) (company facts, read 2026-10-15) ### Talk to a person - Call [775-575-9593](tel:7755759593) [775-391-5660](tel:7753915660) Open 9-5 every day - Email [info@hdiss.net](mailto:info@hdiss.net) [Check my address](https://hdiss.net/check-availability/#check) ### Related terms - [Two-factor authentication](https://hdiss.net/glossary/two-factor-authentication/) - [Webmail](https://hdiss.net/glossary/webmail/) - [SSL/TLS certificate](https://hdiss.net/glossary/ssl-tls-certificate/) - [Spotting phishing email that pretends to be your internet provider](https://hdiss.net/guides/spotting-phishing-from-your-provider/) - [You clicked a phishing link: what to do next](https://hdiss.net/guides/clicked-a-phishing-link-what-now/) Local since 2002 Fixed wireless from towers in Northern Nevada. Three plans, no contracts, local support, 4.8 on Google from 36 reviews. [About High Desert](https://hdiss.net/about/)