--- title: 89509 Internet Options: Reno | High Desert Internet url: https://hdiss.net/internet-by-zip/89509/ business: High Desert Internet Services (HDISS) phone: 775-575-9593, 775-391-5660 email: info@hdiss.net mailing_address: Home base: 200 S Virginia St, Suite 760, Reno NV 89501 (dispatch office, not a walk-in store). Mail: Billing Dept., PO Box 11353, Reno NV 89510 hours: Office open 9:00 AM to 5:00 PM, seven days a week. Network watched around the clock. type: Fixed wireless internet service provider (homes and small businesses), web hosting, customer email, domain registration service_area: Northern Nevada - Washoe, Lyon, Storey, Churchill and Douglas counties and Carson City; availability is checked address by address (line of sight to a tower) plans: Bronze $50/mo up to 500 Mbps down, up to 200 Mbps up; Silver $75/mo up to 800 down, up to 200 up; Gold $99/mo up to 1 Gig down, up to 200 up; ask about the up to 1 Gig / 1 Gig ultra-low-latency service no_online_purchase: true (check your address or call; existing customers pay at https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) since: 2002 --- - [Home](https://hdiss.net/) - [Service area](https://hdiss.net/service-area/) - [By ZIP code](https://hdiss.net/internet-by-zip/) - ZIP 89509 Service area / ZIP 89509 # Internet in ZIP 89509: Reno by the numbers In ZIP 89509 (Reno), 16,788 households answered the Census survey on internet: 78.9 percent report cable, fiber or DSL type service, 5.2 percent satellite and 7.9 percent a phone plan alone (U.S. Census Bureau, ACS 2020-2024 5-year, table B28002). Whether High Desert reaches a 89509 home is decided by its address. 89509 A Reno neighborhood under the mountains, April 2026. Photo: G. Edward Johnson, [CC BY 4.0](https://creativecommons.org/licenses/by/4.0), via [Wikimedia Commons](https://commons.wikimedia.org/wiki/File:Neighborhood_and_snow-capped_mountain_Reno_NV_2026-04-12_09-44-46_1.jpg), cropped. [Photo credits](https://hdiss.net/photo-credits/) ## ZIP 89509 against Washoe County and Nevada | Item | ZIP 89509 | Washoe County | Nevada | |---|---|---|---| | Households | 16,788 | 199,296 | 1,202,593 | | Any internet subscription | 89.6% | 91.3% | 92.2% | | Cable, fiber, DSL (or fixed wireless) | 78.9% | 78.6% | 76.6% | | Satellite | 5.2% | 7.4% | 7.6% | | Phone data plan only | 7.9% | 9.4% | 11.8% | | No internet at home | 7% | 5.6% | 5.3% | | No computer | 4.1% | 3.2% | 3.2% | | Work from home | 18.1% | 12.6% | 11.9% | | Manufactured homes | 0.3% | 5.1% | 5.2% | | Age 65 and over | 22% | 17.7% | 17% | | Median year built | 1975 | 1991 | 1996 | U.S. Census Bureau, ACS 2020-2024 5-year, table B28002 (internet subscriptions), retrieved 2026-10-02. ZIP Code Tabulation Area 89509. A ZCTA is larger than a neighborhood; these are area figures, not any one street. Business count: U.S. Census Bureau ZIP Code Business Patterns 2023. 89509 is a Reno ZIP where 18.1 percent of workers work from home, above Nevada's 11.9 percent. It has 16,788 households and a median age of 41.4, and 22.0 percent of residents are 65 or older. ## What is different about Reno? The ZIP covers Reno neighborhoods south of downtown. Median household income is about $86,000, and 7.0 percent of households have no internet at home, above Nevada's 5.3 percent. The median home dates to 1975. The wired share is 78.9 percent, about the same as Washoe County's 78.6 percent. ZIP Code Business Patterns 2023 has no business count on file for 89509, so we do not print one. ## How do homes in ZIP 89509 get online? Ask who has a cable, fiber or DSL type subscription and 78.9 percent of 89509 households say they do. That is about the same as Washoe County's 78.6 percent, and above Nevada's 76.6 percent. In 89509 a home outside that share may sit on a street the wire does not reach, or may have chosen something else; the Census records the result, not the reason. Two groups matter most in 89509 when a wire is missing. Satellite households are 5.2 percent of the ZIP, below Nevada's 7.6 percent. Homes that get online only through a phone plan are 7.9 percent, below Nevada's 11.8 percent. Both 89509 numbers come from the same Census table, B28002. Homes the Census lists as having no internet access make up 7.0 percent of 89509, above Washoe County's 5.6 percent and above Nevada's 5.3 percent. That is 1,177 households. Another 4.1 percent have no computer, above Nevada's 3.2 percent, a reminder that for some 89509 households a phone call works better than a web form. ## Who lives and works in ZIP 89509? 89509 has 16,788 households and a median age of 41.4. Median household income is about $86,000 and the median home was built in 1975. Of workers, 18.1 percent work from home (above Nevada's 11.9 percent) and the mean commute is 18.5 minutes. ZIP Code Business Patterns 2023 (U.S. Census Bureau) has no business count on file for 89509, so none is printed here. A 89509 home office works like any home: what matters is the up to 200 Mbps upload that all three High Desert plans publish. ## What do these numbers leave out? Read the 89509 table as a picture of the area, not of your house. The area the Census draws for 89509 covers more ground than most people mean by a neighborhood, estimates have margins of error that grow as the area shrinks, and fixed wireless has no line of its own in the survey. ## How does High Desert check an address in ZIP 89509? High Desert Internet, locally owned and in business since August 2002, sends microwave radio from towers to a small antenna on the home, and in 89509 that path is checked house by house. Whether it reaches your 89509 home depends on the path, so start with the [address check](https://hdiss.net/check-availability/); the plan cards are below. ## What do house age and home offices look like in ZIP 89509? Census figures for ZIP 89509 put the median household income at about $86,000 (Census Bureau, ACS 2020-2024 5-year, tables B19013, B25034, B08301, B28004 and B28005, pulled October 16, 2026). Homes built in 2010 or later are 4.8 percent of the housing here, and homes from before 1990 are 77.2 percent (Nevada: 15.3 percent newer, 36 percent older). With that much older housing in ZIP 89509, where the router sits and how the rooms are laid out often decides the Wi-Fi more than the service does. Working from home: 18.1 percent of workers in ZIP 89509, 11.9 percent for Nevada, the households that notice upload speed first. Income still shapes who subscribes: 74.7 percent of households under $35,000 a year report broadband, and 94.9 percent of those at $75,000 or more (table B28004). For residents 65 and older, 86.5 percent live with a broadband subscription at home (table B28005; Nevada 88.1 percent). ### Sources - [api.census.gov/data/2024/acs/acs5](https://api.census.gov/data/2024/acs/acs5) (U.S. Census Bureau, ACS 2020-2024 5-year, ZCTA 89509, tables B28002, B11001, B08301, B25024, B01002, B19013, B25035; county and Nevada rows from the same release; retrieved 2026-10-02) - [api.census.gov/data/2024/acs/acs5](https://api.census.gov/data/2024/acs/acs5) (U.S. Census Bureau, ACS 2020-2024 5-year, tables B19013, B25034, B08301, B28004, B28005, pulled 2026-10-16) ### Talk to a person - Call [775-575-9593](tel:7755759593) [775-391-5660](tel:7753915660) Open 9-5 every day - Email [info@hdiss.net](mailto:info@hdiss.net) [Check my address](https://hdiss.net/check-availability/#check) ### Related - [Internet providers in Reno, NV](https://hdiss.net/service-area/reno/) - [Internet for working from home](https://hdiss.net/internet-for/working-from-home/) - [Internet for seniors](https://hdiss.net/internet-for/seniors/) - [Switching from cable: a step-by-step](https://hdiss.net/guides/switching-from-cable-step-by-step/) - [Internet in Washoe County](https://hdiss.net/service-area/washoe-county/) Local since 2002 Fixed wireless from towers in Northern Nevada. Three plans, no contracts, local support, 4.8 on Google from 36 reviews. [About High Desert](https://hdiss.net/about/) ## Town pages for this ZIP [Washoe County Reno](https://hdiss.net/service-area/reno/) ## The other options, as reported for Washoe County | Provider (as reported) | Technology | Max download / upload reported | Census blocks | |---|---|---|---| | Viasat Inc | satellite | 100 / 3 Mbps | 10,793 | | VSATSystemsLLC | satellite | 2 / 1.3 Mbps | 10,644 | | HughesNet | satellite | 25 / 3 Mbps | 10,644 | | NET NV LLC | terrestrial fixed wireless | 1000 / 1000 Mbps | 8,764 | | Charter Communications Inc | cable DOCSIS 3.1 | 1000 / 35 Mbps | 7,766 | | Space Exploration Technologies Corp. | satellite | 100 / 10 Mbps | 7,077 | | AT&T Nevada | ADSL2/2+ | 18 / 1.5 Mbps | 5,246 | | AT&T Nevada | VDSL | 100 / 20 Mbps | 3,228 | | T-Mobile | terrestrial fixed wireless | 25 / 3 Mbps | 2,334 | | Choice Splash | terrestrial fixed wireless | 9 / 2 Mbps | 2,152 | | AT&T Nevada | fiber to the premises | 1000 / 1000 Mbps | 1,142 | FCC Form 477 fixed broadband deployment data, June 2021 (the last Form 477 release; a historical snapshot of the OTHER providers - High Desert is not in it). Current map: broadbandmap.fcc.gov. "Reported" means the provider said it could serve at least one location in the block; it is not a promise at any address. High Desert Internet Services does not appear under its own name in Form 477. Check any address today on the [FCC National Broadband Map](https://broadbandmap.fcc.gov), then [check it with us](#check). ## Three plans. One price each. [Bronze Package](https://hdiss.net/internet-plans/bronze/) $50 a month Up to 500 Mbps down Up to 200 Mbps up Runs a household: a 4K TV, a video call and a game at the same time, with room left over. [Check my address](https://hdiss.net/check-availability/?plan=bronze#check) [Silver Package](https://hdiss.net/internet-plans/silver/) $75 a month Up to 800 Mbps down Up to 200 Mbps up More headroom: a full house online at once, several 4K TVs, work from home and big downloads. [Check my address](https://hdiss.net/check-availability/?plan=silver#check) [Gold Package](https://hdiss.net/internet-plans/gold/) $99 a month Up to 1 Gig down Up to 200 Mbps up The most headroom we sell: large households, a home office, cameras, backups and everything else at once. [Check my address](https://hdiss.net/check-availability/?plan=gold#check) Every speed is an up-to figure. What you see depends on the path from the tower to your roof, how many people are online and your Wi-Fi router. Each plan has a data transfer limit; ask us for yours at [info@hdiss.net](mailto:info@hdiss.net). Ask about 1 Gig / 1 Gig. Our ultra-low-latency service with upload as fast as download, in some areas. Check your address and tick "Ask about 1 Gig / 1 Gig" and we will tell you if your address can get it. [About the 1 Gig / 1 Gig service](https://hdiss.net/internet-plans/gig-symmetrical/). Prices and speeds as published by High Desert Internet Services (hdiss.net, read 10/15/26). "Runs" lines use the FCC Household Broadband Guide and Broadband Speed Guide (fcc.gov), which the FCC calls rough guidelines; every High Desert plan is above the FCC's highest household band of more than 25 Mbps. Not sure which plan? [Use the plan picker](https://hdiss.net/#picker). ## Questions from 89509 ### Is every address in 89509 able to get High Desert service? No ZIP, 89509 included, can promise that, because fixed wireless needs a clear path from a tower to the roof, and that differs between houses. The address check is how we find out for a specific 89509 home. ### Is a High Desert plan enough for working from home in 89509? Which plan suits a 89509 home depends on how many people are on video calls at once, and our guide on [how much speed a household needs](https://hdiss.net/guides/how-much-speed-does-a-household-need/) works it through using the FCC's own figures. Whether a 89509 roof can see a tower is a separate question, and the address check answers it. ### Which 89509 figure matters most for a wireless link? None of them directly: the Census counts what 89509 households pay for, not what a roof can see. The useful reading is the gap between 89509 and Nevada, 78.9 percent wired here against 76.6 percent statewide and 7.9 percent on a phone plan only against 11.8 percent (ACS 2020-2024 5-year, table B28002), which says how many 89509 homes are still choosing. High Desert's three published prices are on the plan cards on this 89509 page.