--- title: Blink Cameras on Your High Desert Connection url: https://hdiss.net/support/camera-blink/ business: High Desert Internet Services (HDISS) phone: 775-575-9593, 775-391-5660 email: info@hdiss.net mailing_address: Home base: 200 S Virginia St, Suite 760, Reno NV 89501 (dispatch office, not a walk-in store). Mail: Billing Dept., PO Box 11353, Reno NV 89510 hours: Office open 9:00 AM to 5:00 PM, seven days a week. Network watched around the clock. type: Fixed wireless internet service provider (homes and small businesses), web hosting, customer email, domain registration service_area: Northern Nevada - Washoe, Lyon, Storey, Churchill and Douglas counties and Carson City; availability is checked address by address (line of sight to a tower) plans: Bronze $50/mo up to 500 Mbps down, up to 200 Mbps up; Silver $75/mo up to 800 down, up to 200 up; Gold $99/mo up to 1 Gig down, up to 200 up; ask about the up to 1 Gig / 1 Gig ultra-low-latency service no_online_purchase: true (check your address or call; existing customers pay at https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) since: 2002 --- - [Home](https://hdiss.net/) - [Help center](https://hdiss.net/support/) - Blink cameras on your High Desert connection Help center / TVs, cameras, phones and printers # Blink cameras on your High Desert connection Blink's network page says its devices need a minimum upload speed of 2 Mbps, held consistently, and connect only to 2.4 GHz networks (802.11 b/g/n), including when a router merges its bands. It asks for three signal bars at the Sync Module and each camera, with the module near the router. [Call 775-575-9593](tel:7755759593) [Call 775-391-5660](tel:7753915660) [Webmail](https://hdissmail.hdiss.net/mail/) [Pay Online](https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) A security camera on a house. Stock photo: Adobe Stock. [Photo credits](https://hdiss.net/photo-credits/) Blink cameras connect to a Sync Module, which connects to your Wi-Fi. That makes the module's spot the one that matters most. Blink's requirements page is specific about it, which makes this a short checklist. ## Steps - Check the band Blink's page says its products connect only to 2.4 GHz and will not respond on 5 GHz. A router that merges both bands under one name can send the module to the wrong one, so split them with [the band-split article](https://hdiss.net/support/router-split-2-4-and-5-ghz/). - Place the Sync Module near the router Blink recommends about 3 to 10 feet from the router and not inside a cabinet or basement. - Check the bars In the Blink app go to Device Settings, General Settings, Network. Blink asks for three bars at the module and at each camera. Two or fewer causes trouble. - Stay within the range Blink states In a single building, the page says the module can reach cameras up to about 100 feet away. - Pause other uploads while you test Blink suggests suspending streaming and gaming while you test the connection. - Test your upload Use [the speed test guide](https://hdiss.net/guides/how-to-run-a-speed-test/). Blink wants at least 2 Mbps upload steadily, not just once. - Check the router settings Blink lists Blink's page says the network should use DHCP and security of WEP, WPA or WPA2 with TKIP. ## Does it matter if the module stores video locally? A forum user says Blink still wants the upload to the cloud for recording even when you store clips on the module. That is a user report, not a Blink statement. Check the Sync Module page. Every service level carries a data transfer limit in the service agreement; ask info@hdiss.net for the size. Use over the limit is billed at $1 per gigabyte in a billing cycle. ## Why does a camera show two bars? It is too far from the module, or something in the wall is in the way. Move the camera closer, move the module, or add a node. [Stucco, adobe and metal walls](https://hdiss.net/guides/stucco-adobe-and-metal-walls/) describes what hurts a signal. ## Will Blink work behind a second router? It can, but a second router adds a layer and confuses setup. Keep to one router fed by the injector cable, as in the setup articles. ## Do I need to go outside or touch the antenna for this? Indoor work only. The radio on your roof or pole, and the cable to it, stay untouched; ring 775-575-9593 and we send a technician. ### Sources - [support.blinkforhome.com/wi-fi-or-network-issues/understanding-wifi-network-requirements](https://support.blinkforhome.com/wi-fi-or-network-issues/understanding-wifi-network-requirements) (Blink, Understanding Blink Wi-Fi and Network requirements, read 2026-10-15) ### Talk to a person - Call [775-575-9593](tel:7755759593) [775-391-5660](tel:7753915660) Open 9-5 every day - Email [info@hdiss.net](mailto:info@hdiss.net) [Check my address](https://hdiss.net/check-availability/#check) ### Related help - [Security cameras: how much upload each camera uses](https://hdiss.net/guides/security-camera-upload-use/) - [How much data security cameras use in a month](https://hdiss.net/guides/how-much-data-do-security-cameras-use/) - [Split 2.4 GHz and 5 GHz so a smart device can join](https://hdiss.net/support/router-split-2-4-and-5-ghz/) - [Stucco, adobe and metal walls: why Wi-Fi dies between rooms](https://hdiss.net/guides/stucco-adobe-and-metal-walls/) - [Contact support](https://hdiss.net/support/contact-support/) ## More tvs, cameras, phones and printers [Connect a Roku or Roku TV and fix buffering](https://hdiss.net/support/tv-roku/) [Connect an Apple TV and fix buffering](https://hdiss.net/support/tv-apple-tv/) [Connect an Amazon Fire TV and fix buffering](https://hdiss.net/support/tv-amazon-fire-tv/) [Connect a Google TV Streamer or Chromecast and fix buffering](https://hdiss.net/support/tv-google-tv-streamer/) [Connect a Sony, TCL or Hisense Google TV and fix buffering](https://hdiss.net/support/tv-google-tv-sets/) [Connect a Samsung smart TV and fix buffering](https://hdiss.net/support/tv-samsung-smart-tv/) ## Related questions ### Is the minimum upload of 2 Mbps per camera or in total? Blink's page says per device. ### Does Blink work on 5 GHz? Not per its page. ### Can I move the Sync Module? Yes, then recheck the bars. ## Call us. A person answers. 775-575-9593 and 775-391-5660, 9 to 5 every day. Email [info@hdiss.net](mailto:info@hdiss.net). Never climb to the antenna or touch the outdoor radio; that is our job.