--- title: Samsung Email App: Add HDISS Email as POP3 url: https://hdiss.net/support/email-samsung-email-app/ business: High Desert Internet Services (HDISS) phone: 775-575-9593, 775-391-5660 email: info@hdiss.net mailing_address: Home base: 200 S Virginia St, Suite 760, Reno NV 89501 (dispatch office, not a walk-in store). Mail: Billing Dept., PO Box 11353, Reno NV 89510 hours: Office open 9:00 AM to 5:00 PM, seven days a week. Network watched around the clock. type: Fixed wireless internet service provider (homes and small businesses), web hosting, customer email, domain registration service_area: Northern Nevada - Washoe, Lyon, Storey, Churchill and Douglas counties and Carson City; availability is checked address by address (line of sight to a tower) plans: Bronze $50/mo up to 500 Mbps down, up to 200 Mbps up; Silver $75/mo up to 800 down, up to 200 up; Gold $99/mo up to 1 Gig down, up to 200 up; ask about the up to 1 Gig / 1 Gig ultra-low-latency service no_online_purchase: true (check your address or call; existing customers pay at https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) since: 2002 --- - [Home](https://hdiss.net/) - [Help center](https://hdiss.net/support/) - Set up HDISS email in the Samsung Email app Help center / Email settings # Set up High Desert Internet email in the Samsung Email app In the Samsung Email app, add an account, enter your full hdiss.net address and password, choose manual setup, and pick the personal POP3 account type, with pop.hdiss.net and smtp.hdiss.net. Call 775-575-9593 for ports. [Call 775-575-9593](tel:7755759593) [Call 775-391-5660](tel:7753915660) [Webmail](https://hdissmail.hdiss.net/mail/) [Pay Online](https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) On the phone at the kitchen counter. Stock photo: Adobe Stock, not High Desert customers or staff. [Photo credits](https://hdiss.net/photo-credits/) Many Galaxy phones come with a Samsung Email app that handles POP3, which the Gmail app does not. The steps below come from carrier and provider guides that describe the same screens. Menu names can differ a little by phone and by app version. ## Steps - Open the Samsung Email app It may sit in a folder called Samsung on the home screen. Tap it. If you already have an account, open the three-line menu, then Settings, then Add account. - Enter your full address and password Type name@yourdomain.com and your email password. - Tap Manual setup Do not tap Sign in yet. Manual setup opens a list of account types. - Choose POP3 account Guides show it as Personal (POP3) or POP3 account. Do not choose IMAP or Exchange. - Fill in the server details Incoming server pop.hdiss.net, outgoing server smtp.hdiss.net, user name your full address. Those two settings stay off the public pages. Phone 775-575-9593 and a person will give you what your account needs. - Look at the delete-from-server option The POP3 setup offers a choice about removing mail from the server. If you want a copy to stay for webmail, pick the choice that never deletes, or the one that deletes only when you delete from the inbox. - Tap Sign in and test Send yourself a message and check that it arrives. ## Why use the Samsung app instead of Gmail? Google's help page for the Gmail app documents manual setup for IMAP only, so a POP3 mailbox like hdiss.net may not be accepted there. Samsung Email lists POP3 as a choice in the guides we found. The Android Gmail article, [Gmail on Android](https://hdiss.net/support/email-android-gmail-app/), explains what Google says. ## The POP3 option disappeared. A Samsung community thread reports that the POP3 choice sometimes vanishes from the list and returns after the existing account is removed and added again as personal POP3. That is a user report, not a Samsung statement. If you see the same, remove the half-added account first, then try again. ## What if the phone is off Wi-Fi? The app can fetch over cellular data as well. At home on Wi-Fi it uses the High Desert line. Phone data use is your phone plan's concern. ## Do I need to go outside or touch the antenna for this? Stay on the ground for all of this. The outdoor radio and its cable are not yours to handle, and a call to 775-575-9593 brings a technician if the problem is up there. ### Sources - [ionos.com/help/email/using-11-ionos-email-accounts-on-android-smartphones/setting-up-addit](https://www.ionos.com/help/email/using-11-ionos-email-accounts-on-android-smartphones/setting-up-additional-email-accounts-in-the-samsung-email-app-android-devices/) (IONOS help, Samsung Email setup, an example of the screens; not a Samsung page, read as a search summary 2026-10-15) - [support.google.com/mail/answer/6078445](https://support.google.com/mail/answer/6078445) (Google, Add another email account in the Gmail app, read 2026-10-15) - [hdiss.net/webmail/](https://hdiss.net/webmail/) (High Desert Internet published server names, read 2026-10-15) ### Talk to a person - Call [775-575-9593](tel:7755759593) [775-391-5660](tel:7753915660) Open 9-5 every day - Email [info@hdiss.net](mailto:info@hdiss.net) [Check my address](https://hdiss.net/check-availability/#check) ### Related help - [Set up HDISS email on Android (Gmail app)](https://hdiss.net/support/email-android-gmail-app/) - [HDISS email and the Outlook app on a phone](https://hdiss.net/support/email-outlook-mobile-app/) - [Your email app keeps asking for the password](https://hdiss.net/support/email-keeps-asking-for-password/) - [Webmail](https://hdiss.net/webmail/) - [POP3 vs IMAP in plain words](https://hdiss.net/guides/pop3-vs-imap/) - [Contact support](https://hdiss.net/support/contact-support/) ## More email settings [Set up HDISS email in Outlook](https://hdiss.net/support/email-outlook/) [Set up HDISS email in Apple Mail on a Mac](https://hdiss.net/support/email-apple-mail-mac/) [Set up HDISS email on an iPhone or iPad](https://hdiss.net/support/email-iphone-ipad/) [Set up HDISS email on Android (Gmail app)](https://hdiss.net/support/email-android-gmail-app/) [Set up HDISS email in Thunderbird](https://hdiss.net/support/email-thunderbird/) [Set up HDISS email in Windows Mail](https://hdiss.net/support/email-windows-mail/) ## Related questions ### Does Samsung Email replace the Gmail app? No. You can keep both. ### Is there a Samsung page I can read? Check Samsung's support site for your model. ### My Samsung is a tablet. The same app and steps usually apply. ## Call us. A person answers. 775-575-9593 and 775-391-5660, 9 to 5 every day. Email [info@hdiss.net](mailto:info@hdiss.net). Never climb to the antenna or touch the outdoor radio; that is our job.