--- title: Put a Brother Printer on Your Wi-Fi | High Desert Internet url: https://hdiss.net/support/printer-brother/ business: High Desert Internet Services (HDISS) phone: 775-575-9593, 775-391-5660 email: info@hdiss.net mailing_address: Home base: 200 S Virginia St, Suite 760, Reno NV 89501 (dispatch office, not a walk-in store). Mail: Billing Dept., PO Box 11353, Reno NV 89510 hours: Office open 9:00 AM to 5:00 PM, seven days a week. Network watched around the clock. type: Fixed wireless internet service provider (homes and small businesses), web hosting, customer email, domain registration service_area: Northern Nevada - Washoe, Lyon, Storey, Churchill and Douglas counties and Carson City; availability is checked address by address (line of sight to a tower) plans: Bronze $50/mo up to 500 Mbps down, up to 200 Mbps up; Silver $75/mo up to 800 down, up to 200 up; Gold $99/mo up to 1 Gig down, up to 200 up; ask about the up to 1 Gig / 1 Gig ultra-low-latency service no_online_purchase: true (check your address or call; existing customers pay at https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) since: 2002 --- - [Home](https://hdiss.net/) - [Help center](https://hdiss.net/support/) - Put a Brother printer on your Wi-Fi Help center / TVs, cameras, phones and printers # Put a Brother printer on your Wi-Fi On a Brother printer with an LCD, go to Menu, Network, WLAN, then Setup Wizard, pick your network and type the password. Touchscreen models use the Wi-Fi icon, then Setup Wizard or Find Wi-Fi Network. WPS works too: press the router's WPS button, then the printer's within two minutes. [Call 775-575-9593](tel:7755759593) [Call 775-391-5660](tel:7753915660) [Webmail](https://hdissmail.hdiss.net/mail/) [Pay Online](https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) A Wi-Fi router on a shelf. Stock photo: Adobe Stock. [Photo credits](https://hdiss.net/photo-credits/) Brother's wireless pages start by telling you to get your network name and password from the router or modem. If you changed them, use the new ones. The rest is a short wizard. ## Steps - Gather the Wi-Fi name and password Brother says to take the SSID and network key from the router. Use any new ones you set. - Open the wireless menu LCD models: Menu, Network, WLAN, Setup Wizard. Touchscreens: the Wi-Fi icon, then Setup Wizard or Find Wi-Fi Network. - Enable wireless if asked The printer scans for networks. - Select your network Type the password carefully. - Or use WPS Press the router's WPS button, then the printer's within two minutes. It skips typing a Wi-Fi password but needs a router with a WPS button. - Use Brother Mobile Connect if you prefer The app can walk through Wi-Fi setup from a phone. - Print a test page From the computer and the phone. ## Why does Brother mention a computer setup? Some Brother pages use a driver package with a Wireless Device Setup Wizard in a Utilities folder, with a temporary USB cable. It is the older route and works the same way in the end. ## The printer cannot find my network. Move it closer, make sure the router is not hiding its name, and offer a 2.4 GHz name. See [the band-split article](https://hdiss.net/support/router-split-2-4-and-5-ghz/). ## The printer shows offline later. Read [printer shows offline after a new router](https://hdiss.net/support/printer-offline-after-router-change/). ## Why does Brother ask for the network key and not the Wi-Fi password? They are the same thing under two names. The network key, also called the security key or passphrase, is the password you type on a phone to join Wi-Fi. Brother's page uses the older term. Look for it on the label on the router if you never changed it, or in the router's own app if you did. If you are not sure which name is yours, check that the printer and your phone show the same one. A printer joined to the 2.4 GHz name and a phone on a separate 5 GHz name can still print to each other on most home routers, but a guest network will block it. If printing then fails, the printer-offline page walks the checks. ## Do I need to go outside or touch the antenna for this? Work from inside the house only. If the trouble seems to be at the antenna, leave the radio and its cable alone and call; a technician will come. ### Sources - [brother.com.au/en/contents/top-faqs/faq-wireless-setup](https://www.brother.com.au/en/contents/top-faqs/faq-wireless-setup) (Brother Australia, wireless setup FAQ, seen in a search summary 2026-10-15; the support.brother.com page was not returned) ### Talk to a person - Call [775-575-9593](tel:7755759593) [775-391-5660](tel:7753915660) Open 9-5 every day - Email [info@hdiss.net](mailto:info@hdiss.net) [Check my address](https://hdiss.net/check-availability/#check) ### Related help - [Split 2.4 GHz and 5 GHz so a smart device can join](https://hdiss.net/support/router-split-2-4-and-5-ghz/) - [Printer shows offline after a new router or password](https://hdiss.net/support/printer-offline-after-router-change/) - [Give a camera or printer a fixed address on your router](https://hdiss.net/support/router-dhcp-reservation/) - [Put a Canon printer on your Wi-Fi](https://hdiss.net/support/printer-canon/) - [Contact support](https://hdiss.net/support/contact-support/) ## More tvs, cameras, phones and printers [Connect a Roku or Roku TV and fix buffering](https://hdiss.net/support/tv-roku/) [Connect an Apple TV and fix buffering](https://hdiss.net/support/tv-apple-tv/) [Connect an Amazon Fire TV and fix buffering](https://hdiss.net/support/tv-amazon-fire-tv/) [Connect a Google TV Streamer or Chromecast and fix buffering](https://hdiss.net/support/tv-google-tv-streamer/) [Connect a Sony, TCL or Hisense Google TV and fix buffering](https://hdiss.net/support/tv-google-tv-sets/) [Connect a Samsung smart TV and fix buffering](https://hdiss.net/support/tv-samsung-smart-tv/) ## Related questions ### Does Brother need a fixed address? It helps. ### Is WPS secure? Check the router's advice. ### Can I use a cable? Many models have a port. ### Does the printer need the internet? Printing from a computer on the same Wi-Fi does not, but cloud features do. ### What if the wizard shows no networks? Move the printer closer to the router and run the wizard again. ## Call us. A person answers. 775-575-9593 and 775-391-5660, 9 to 5 every day. Email [info@hdiss.net](mailto:info@hdiss.net). Never climb to the antenna or touch the outdoor radio; that is our job.