--- title: Put an HP Printer on Your Wi-Fi | High Desert Internet url: https://hdiss.net/support/printer-hp/ business: High Desert Internet Services (HDISS) phone: 775-575-9593, 775-391-5660 email: info@hdiss.net mailing_address: Home base: 200 S Virginia St, Suite 760, Reno NV 89501 (dispatch office, not a walk-in store). Mail: Billing Dept., PO Box 11353, Reno NV 89510 hours: Office open 9:00 AM to 5:00 PM, seven days a week. Network watched around the clock. type: Fixed wireless internet service provider (homes and small businesses), web hosting, customer email, domain registration service_area: Northern Nevada - Washoe, Lyon, Storey, Churchill and Douglas counties and Carson City; availability is checked address by address (line of sight to a tower) plans: Bronze $50/mo up to 500 Mbps down, up to 200 Mbps up; Silver $75/mo up to 800 down, up to 200 up; Gold $99/mo up to 1 Gig down, up to 200 up; ask about the up to 1 Gig / 1 Gig ultra-low-latency service no_online_purchase: true (check your address or call; existing customers pay at https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) since: 2002 --- - [Home](https://hdiss.net/) - [Help center](https://hdiss.net/support/) - Put an HP printer on your Wi-Fi Help center / TVs, cameras, phones and printers # Put an HP printer on your Wi-Fi Put the printer in Wi-Fi setup mode, open the HP Smart app and add the printer; HP's support page says the wireless light blinks for two hours while the printer waits. Printers with a touchscreen have a Wireless Setup Wizard, and WPS is the fallback. [Call 775-575-9593](tel:7755759593) [Call 775-391-5660](tel:7753915660) [Webmail](https://hdissmail.hdiss.net/mail/) [Pay Online](https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) A Wi-Fi router on a shelf. Stock photo: Adobe Stock. [Photo credits](https://hdiss.net/photo-credits/) HP's printer setup page lists three ways to put a printer on Wi-Fi. The HP Smart app is the one HP recommends. Your model's own screens come first where they differ. ## Steps - Check your Wi-Fi name and password Have them ready. If the router has two names, the printer may only see the 2.4 GHz one. - Put the printer in Wi-Fi setup mode HP's page says the wireless light blinks while the printer waits for a connection, for about two hours. - Open HP Smart and add the printer The app is at 123.hp.com or in your phone's app store. Choose Add printer and follow it. - Use the Wireless Setup Wizard on a touchscreen On the printer's screen, find the wizard in the wireless menu, pick your network and type the password. - Try WPS if the wizard is missing HP's page names a WPS push button option. Press the printer's button, then the router's. - Skip guest networks HP says hotel and campus guest networks often block printers, and Wi-Fi Direct is the answer there. - Print a test page Print a page from your computer and from your phone. ## What if I changed my router or password? HP has a page titled Wi-Fi connection is lost after router or network settings change. It says to restore the printer's network settings, then run the Wireless Setup Wizard again. Our page for that case is [printer shows offline after a new router](https://hdiss.net/support/printer-offline-after-router-change/). ## Why can the printer not see my Wi-Fi? Many printers only see 2.4 GHz networks. Make sure the router offers one and does not hide it. [Splitting 2.4 GHz and 5 GHz](https://hdiss.net/support/router-split-2-4-and-5-ghz/) shows how. ## Should I give the printer a fixed address? It helps when a computer finds the printer by number. [Giving a device a fixed address](https://hdiss.net/support/router-dhcp-reservation/) shows how. ## What if the HP Smart app cannot find the printer? Make sure the phone is on the same Wi-Fi name the printer will join, and that Bluetooth and location permissions are on if the app asks. The printer's wireless light should be blinking, which HP's page says it does for about two hours after you start setup. If the two hours ran out, put the printer back in setup mode and start again. If the app still cannot see it, use the Wireless Setup Wizard on the printer's screen instead, or the WPS option if there is a push button. After it connects, print a network configuration page to see the address it received, and reserve that address on the router so it stays the same. ## Do I need to go outside or touch the antenna for this? Stay on the ground for all of this. The outdoor radio and its cable are not yours to handle, and a call to 775-575-9593 brings a technician if the problem is up there. ### Sources - [support.hp.com/us-en/document/ish_1780623-1698506-16](https://support.hp.com/us-en/document/ish_1780623-1698506-16) (HP, HP printer setup, Wi-Fi network, seen in a search summary 2026-10-15; the page timed out) - [support.hp.com/us-en/document/ish_1736500-1626554-16](https://support.hp.com/us-en/document/ish_1736500-1626554-16) (HP, Wi-Fi connection is lost after router or network settings change, seen in a search summary 2026-10-15) ### Talk to a person - Call [775-575-9593](tel:7755759593) [775-391-5660](tel:7753915660) Open 9-5 every day - Email [info@hdiss.net](mailto:info@hdiss.net) [Check my address](https://hdiss.net/check-availability/#check) ### Related help - [Printer shows offline after a new router or password](https://hdiss.net/support/printer-offline-after-router-change/) - [Split 2.4 GHz and 5 GHz so a smart device can join](https://hdiss.net/support/router-split-2-4-and-5-ghz/) - [Give a camera or printer a fixed address on your router](https://hdiss.net/support/router-dhcp-reservation/) - [Put an Epson printer on your Wi-Fi](https://hdiss.net/support/printer-epson/) - [Contact support](https://hdiss.net/support/contact-support/) ## More tvs, cameras, phones and printers [Connect a Roku or Roku TV and fix buffering](https://hdiss.net/support/tv-roku/) [Connect an Apple TV and fix buffering](https://hdiss.net/support/tv-apple-tv/) [Connect an Amazon Fire TV and fix buffering](https://hdiss.net/support/tv-amazon-fire-tv/) [Connect a Google TV Streamer or Chromecast and fix buffering](https://hdiss.net/support/tv-google-tv-streamer/) [Connect a Sony, TCL or Hisense Google TV and fix buffering](https://hdiss.net/support/tv-google-tv-sets/) [Connect a Samsung smart TV and fix buffering](https://hdiss.net/support/tv-samsung-smart-tv/) ## Related questions ### Do I need HP Smart? It is HP's recommended route. ### Is ink involved? No. ### My printer is old. The wizard may differ. ## Call us. A person answers. 775-575-9593 and 775-391-5660, 9 to 5 every day. Email [info@hdiss.net](mailto:info@hdiss.net). Never climb to the antenna or touch the outdoor radio; that is our job.