--- title: ASUS Router or ZenWiFi: Setup on High Desert Internet url: https://hdiss.net/support/router-asus/ business: High Desert Internet Services (HDISS) phone: 775-575-9593, 775-391-5660 email: info@hdiss.net mailing_address: Home base: 200 S Virginia St, Suite 760, Reno NV 89501 (dispatch office, not a walk-in store). Mail: Billing Dept., PO Box 11353, Reno NV 89510 hours: Office open 9:00 AM to 5:00 PM, seven days a week. Network watched around the clock. type: Fixed wireless internet service provider (homes and small businesses), web hosting, customer email, domain registration service_area: Northern Nevada - Washoe, Lyon, Storey, Churchill and Douglas counties and Carson City; availability is checked address by address (line of sight to a tower) plans: Bronze $50/mo up to 500 Mbps down, up to 200 Mbps up; Silver $75/mo up to 800 down, up to 200 up; Gold $99/mo up to 1 Gig down, up to 200 up; ask about the up to 1 Gig / 1 Gig ultra-low-latency service no_online_purchase: true (check your address or call; existing customers pay at https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) since: 2002 --- - [Home](https://hdiss.net/) - [Help center](https://hdiss.net/support/) - Set up an ASUS router or ZenWiFi mesh on your High Desert connection Help center / Routers and Wi-Fi # Set up an ASUS router or ZenWiFi mesh on your High Desert connection Plug the High Desert injector cable into the ASUS router's WAN port, join its Wi-Fi from your phone, open the ASUS Router app and tap Setup, and choose Automatic IP when it asks for a connection type (ASUS lists Automatic IP and PPPoE). Call 775-575-9593 if it will not connect. [Call 775-575-9593](tel:7755759593) [Call 775-391-5660](tel:7753915660) [Webmail](https://hdissmail.hdiss.net/mail/) [Pay Online](https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) A Wi-Fi router on a shelf. Stock photo: Adobe Stock. [Photo credits](https://hdiss.net/photo-credits/) ASUS has an app route and a browser route, both called Quick Internet Setup, or QIS. ASUS's app page lists which models the app supports, and notes that its cable modem models are not supported. Your High Desert line is not a cable modem, so that limit does not matter to you. ## Steps - Connect the injector cable to the WAN port ASUS recommends connecting the modem to the router's WAN port. For you the cable comes from the High Desert power injector, not a modem. From the indoor power injector, a short Ethernet cable carries the High Desert connection to the internet (WAN) port of your router. - Join the router's default Wi-Fi The name starts with ASUS and is on the label on the back. - Open the ASUS Router app and tap Setup ASUS's page says to tap Setup, then ASUS Router, and allow the permissions the app asks for. On an iPhone, ASUS recommends choosing to allow location while using the app, and allowing Bluetooth. - Choose the connection type ASUS lists Automatic IP, which needs nothing else, and PPPoE, which needs a user name and password from the provider. Choose Automatic IP. - Set the Wi-Fi name and password ASUS offers separate settings for 2.4 GHz and 5 GHz by ticking a box for each. - Create the router's login This is the sign-in for the router's own settings. ASUS says some models print starting credentials on a sticker. Write the new one down somewhere safe. - Decide about remote access ASUS asks whether to allow access from outside your home network. If you are unsure, decline. You can change it later. ## Can I use the browser instead? Yes. ASUS has a separate page for QIS in the web interface at asusrouter.com or the router's LAN address. It says to follow the information your provider gave you for the internet settings. For High Desert that is automatic, with a call to 775-575-9593 if it fails. ## What about ZenWiFi mesh? ASUS's supported list includes the ZenWiFi line. The app walks you through adding the second node after the first is online. Place it where the first node still has a strong signal. ## Is the app required later? No, but it makes later changes easier. See [updating your router's firmware](https://hdiss.net/support/router-update-firmware/) for the first thing to do afterward. ## Do I need to go outside or touch the antenna for this? Please keep off the roof. The antenna, radio and outdoor cable are handled only by a High Desert technician, and a phone call starts that. ### Sources - [asus.com/support/faq/1016107/](https://www.asus.com/support/faq/1016107/) (ASUS, set up an ASUS WiFi router via the ASUS Router app, read 2026-10-15) - [asus.com/support/faq/1044663/](https://www.asus.com/support/faq/1044663/) (ASUS, QIS in the web interface, seen in a search summary 2026-10-15) ### Talk to a person - Call [775-575-9593](tel:7755759593) [775-391-5660](tel:7753915660) Open 9-5 every day - Email [info@hdiss.net](mailto:info@hdiss.net) [Check my address](https://hdiss.net/check-availability/#check) ### Related help - [Set up a new router](https://hdiss.net/support/set-up-a-new-router/) - [Update your router's firmware](https://hdiss.net/support/router-update-firmware/) - [Factory reset a router the right way](https://hdiss.net/support/router-factory-reset/) - [Whole-home Wi-Fi and mesh: when you need it](https://hdiss.net/guides/whole-home-wifi-and-mesh/) - [Contact support](https://hdiss.net/support/contact-support/) ## More routers and wi-fi [Set up a Netgear Nighthawk router on your High Desert connection](https://hdiss.net/support/router-netgear-nighthawk/) [Set up Netgear Orbi mesh on your High Desert connection](https://hdiss.net/support/router-netgear-orbi/) [Set up a TP-Link Archer router on your High Desert connection](https://hdiss.net/support/router-tp-link-archer/) [Set up TP-Link Deco mesh on your High Desert connection](https://hdiss.net/support/router-tp-link-deco/) [Set up a Linksys router or Velop mesh on your High Desert connection](https://hdiss.net/support/router-linksys/) [Set up eero on your High Desert connection](https://hdiss.net/support/router-eero/) ## Related questions ### Do ASUS routers have a built-in VPN? Some do. Not part of this page. ### Can I skip remote access? Yes. ### What if the app says my model is unsupported? Use the browser route. ## Call us. A person answers. 775-575-9593 and 775-391-5660, 9 to 5 every day. Email [info@hdiss.net](mailto:info@hdiss.net). Never climb to the antenna or touch the outdoor radio; that is our job.