--- title: Netgear Nighthawk Router: Setup on High Desert Internet url: https://hdiss.net/support/router-netgear-nighthawk/ business: High Desert Internet Services (HDISS) phone: 775-575-9593, 775-391-5660 email: info@hdiss.net mailing_address: Home base: 200 S Virginia St, Suite 760, Reno NV 89501 (dispatch office, not a walk-in store). Mail: Billing Dept., PO Box 11353, Reno NV 89510 hours: Office open 9:00 AM to 5:00 PM, seven days a week. Network watched around the clock. type: Fixed wireless internet service provider (homes and small businesses), web hosting, customer email, domain registration service_area: Northern Nevada - Washoe, Lyon, Storey, Churchill and Douglas counties and Carson City; availability is checked address by address (line of sight to a tower) plans: Bronze $50/mo up to 500 Mbps down, up to 200 Mbps up; Silver $75/mo up to 800 down, up to 200 up; Gold $99/mo up to 1 Gig down, up to 200 up; ask about the up to 1 Gig / 1 Gig ultra-low-latency service no_online_purchase: true (check your address or call; existing customers pay at https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) since: 2002 --- - [Home](https://hdiss.net/) - [Help center](https://hdiss.net/support/) - Set up a Netgear Nighthawk router on your High Desert connection Help center / Routers and Wi-Fi # Set up a Netgear Nighthawk router on your High Desert connection Plug the Ethernet cable from the High Desert power injector into the Nighthawk's Internet port, power it on, and follow the Nighthawk app, which Netgear's page says is the recommended route; choose automatic if the app asks for a connection type. If it will not connect, call 775-575-9593. [Call 775-575-9593](tel:7755759593) [Call 775-391-5660](tel:7753915660) [Webmail](https://hdissmail.hdiss.net/mail/) [Pay Online](https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) A Wi-Fi router on a shelf. Stock photo: Adobe Stock. [Photo credits](https://hdiss.net/photo-credits/) Netgear's setup page recommends the Nighthawk app on a phone, with a browser setup as a fallback. The High Desert line reaches your house as an Ethernet cable from the indoor power injector, and that cable belongs in the router's internet (WAN) port. The outdoor radio and its cable are not part of this job. ## Steps - Download the Nighthawk app Install it on your phone before you plug anything in. Netgear's page lists this first. - Move the injector cable to the Internet port Unplug the cable that runs from the High Desert injector to your old router. Plug it into the Nighthawk's Internet port. Netgear's page says to connect the router's Internet port to the incoming line. - Attach the antennas, if any came in the box Netgear's page says to attach external antennas first if they came with the router. - Power the router on Plug in the adapter. If the router has a power button, press it. - Find the label with the Wi-Fi name and password Netgear says to look for the QR code label or the permanent label on the back or bottom. You will scan it in the app. This is the router's own starting password, not a High Desert one. - Open the app and follow the prompts Netgear's page ends with: follow the app's prompts to install the router and connect to the Internet. If the app asks for a connection type, choose automatic. We do not publish a login or special setting for the connection. - If the app reports no internet Power cycle the router and the injector as described on [restarting your equipment](https://hdiss.net/support/restart-your-equipment/), in that order. Netgear's page also points to a troubleshooting article for Internet not connected errors. If it still fails, call 775-575-9593. ## Can I set it up from a browser instead? Yes. Netgear has a separate page for installing from the web interface at routerlogin.net, found by search. It also says the app is recommended if you own a smartphone. A computer wired to the router with a cable works for the browser route. ## Does the Nighthawk need to be near the injector? It needs a short cable to the injector, because that cable is the High Desert connection. Where the router sits in the house is a separate question, and [where to put your router](https://hdiss.net/guides/where-to-put-your-router/) covers it. ## What about the router's own firmware? Update it after the first connection works. See [updating your router's firmware](https://hdiss.net/support/router-update-firmware/). ## Do I need to go outside or touch the antenna for this? If the fix is not inside the house, it is ours. Do not climb to the antenna or handle the radio cable. ### Sources - [kb.netgear.com/119/Setting-up-and-installing-your-NETGEAR-router](https://kb.netgear.com/119/Setting-up-and-installing-your-NETGEAR-router) (Netgear, Setting up and installing your NETGEAR router, read 2026-10-15) - [kb.netgear.com/22697/Installing-your-NETGEAR-router-from-the-web-interface](https://kb.netgear.com/22697/Installing-your-NETGEAR-router-from-the-web-interface) (Netgear, installing from the web interface, listed in a search 2026-10-15; not opened) ### Talk to a person - Call [775-575-9593](tel:7755759593) [775-391-5660](tel:7753915660) Open 9-5 every day - Email [info@hdiss.net](mailto:info@hdiss.net) [Check my address](https://hdiss.net/check-availability/#check) ### Related help - [Set up a new router](https://hdiss.net/support/set-up-a-new-router/) - [Restart your equipment in the right order](https://hdiss.net/support/restart-your-equipment/) - [Update your router's firmware](https://hdiss.net/support/router-update-firmware/) - [Factory reset a router the right way](https://hdiss.net/support/router-factory-reset/) - [Where to put your router](https://hdiss.net/guides/where-to-put-your-router/) - [Contact support](https://hdiss.net/support/contact-support/) ## More routers and wi-fi [Set up Netgear Orbi mesh on your High Desert connection](https://hdiss.net/support/router-netgear-orbi/) [Set up a TP-Link Archer router on your High Desert connection](https://hdiss.net/support/router-tp-link-archer/) [Set up TP-Link Deco mesh on your High Desert connection](https://hdiss.net/support/router-tp-link-deco/) [Set up an ASUS router or ZenWiFi mesh on your High Desert connection](https://hdiss.net/support/router-asus/) [Set up a Linksys router or Velop mesh on your High Desert connection](https://hdiss.net/support/router-linksys/) [Set up eero on your High Desert connection](https://hdiss.net/support/router-eero/) ## Related questions ### Do I need the Nighthawk app forever? No, but it is the simplest way to change settings later. ### Is Nighthawk a supported brand of yours? We do not endorse a brand. See set up a new router. ### Can I put the injector cable in a LAN port? No. It must go in the Internet port. ## Call us. A person answers. 775-575-9593 and 775-391-5660, 9 to 5 every day. Email [info@hdiss.net](mailto:info@hdiss.net). Never climb to the antenna or touch the outdoor radio; that is our job.