--- title: Google Nest Speakers and Displays: New Router or Password url: https://hdiss.net/support/speaker-google-nest/ business: High Desert Internet Services (HDISS) phone: 775-575-9593, 775-391-5660 email: info@hdiss.net mailing_address: Home base: 200 S Virginia St, Suite 760, Reno NV 89501 (dispatch office, not a walk-in store). Mail: Billing Dept., PO Box 11353, Reno NV 89510 hours: Office open 9:00 AM to 5:00 PM, seven days a week. Network watched around the clock. type: Fixed wireless internet service provider (homes and small businesses), web hosting, customer email, domain registration service_area: Northern Nevada - Washoe, Lyon, Storey, Churchill and Douglas counties and Carson City; availability is checked address by address (line of sight to a tower) plans: Bronze $50/mo up to 500 Mbps down, up to 200 Mbps up; Silver $75/mo up to 800 down, up to 200 up; Gold $99/mo up to 1 Gig down, up to 200 up; ask about the up to 1 Gig / 1 Gig ultra-low-latency service no_online_purchase: true (check your address or call; existing customers pay at https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) since: 2002 --- - [Home](https://hdiss.net/) - [Help center](https://hdiss.net/support/) - Reconnect Google Nest speakers and displays after a new router or password Help center / TVs, cameras, phones and printers # Reconnect Google Nest speakers and displays after a new router or password Open the Google Home app, press and hold the device's tile, go to Settings, then Device information, then Wi-Fi, and forget the current network. Then tap Add, choose Device, and follow the steps to join the new one. Google says to factory reset the device if those steps fail. [Call 775-575-9593](tel:7755759593) [Call 775-391-5660](tel:7753915660) [Webmail](https://hdissmail.hdiss.net/mail/) [Pay Online](https://www2.fernley.net/hdiss/onlinepay/paymentform.cfm) A Wi-Fi router on a shelf. Stock photo: Adobe Stock. [Photo credits](https://hdiss.net/photo-credits/) A Nest speaker or display remembers one network. When the router changes, it has to be told the new name and password. Google's help page has the exact path, and it is short. ## Steps - Use the same Google account on your phone Google's page says your phone or tablet must use the same Google account as the device. - Open the Home app and find the device Go to Home, then All devices. Press and hold the device's tile. - Open Settings, then Device information Google lists this path. - Tap Wi-Fi and forget the network Google says to select Wi-Fi and choose the option to forget the current network. - Return to the Home screen and tap Add Choose Device and search for your device. - Follow the steps to join the new network Pick the new Wi-Fi name and type the password. - Factory reset only if the steps fail Google says to reset the device if you get the error that the app could not communicate with it or you cannot change the network in the app. ## Is there a shortcut if I have many Nest devices? A Google Nest community answer suggests giving the new router the same Wi-Fi name and password as the old one, so the devices reconnect on their own. If your router lets you set the name and password, that saves repeating the steps on each device. See [setting up a new router](https://hdiss.net/support/set-up-a-new-router/). ## Why does the Nest display show no network? It lost the old network and cannot find the new one. Check that the router is on and that other devices have internet. If the whole house is offline, begin with [the five checks](https://hdiss.net/support/no-internet-five-checks/). ## Does the speaker affect my data? Streaming music uses data, but much less than video. The guide on [how much data music and audio use](https://hdiss.net/guides/how-much-data-does-music-and-audio-use/) gives figures. ## What if the speaker cannot be found in the app? Make sure the phone is on the same Wi-Fi network the speaker last used, or on the new one if the speaker has not yet been told. Open the Google Home app, pull down to refresh the device list, and check that Bluetooth and location permissions are on if the app asks for them. A speaker with a spinning light has not found a network. If you replaced the router and cannot get the old network back, the speaker needs the reset Google describes. Hold the speaker's reset control as its page for your model says, wait for it to restart, and begin the Add flow again. This clears the speaker's own settings, not your account. Still stuck? Call 775-575-9593; a person answers from nine to five every day. ## Do I need to go outside or touch the antenna for this? This task never calls for a ladder. The outdoor radio and the cable that runs to it should not be touched by anyone but our technician. ### Sources - [support.google.com/googlehome/answer/10165378?hl=en](https://support.google.com/googlehome/answer/10165378?hl=en) (Google Home and Nest Help, How to connect your Nest or Home devices to a new Wi-Fi network, read 2026-10-15) ### Talk to a person - Call [775-575-9593](tel:7755759593) [775-391-5660](tel:7753915660) Open 9-5 every day - Email [info@hdiss.net](mailto:info@hdiss.net) [Check my address](https://hdiss.net/check-availability/#check) ### Related help - [Set up a new router](https://hdiss.net/support/set-up-a-new-router/) - [Reconnect Amazon Echo devices after a new router or password](https://hdiss.net/support/speaker-amazon-echo/) - [No internet: five checks before you call](https://hdiss.net/support/no-internet-five-checks/) - [How much data music, podcasts and audiobooks use](https://hdiss.net/guides/how-much-data-does-music-and-audio-use/) - [What smart thermostats, locks and doorbells do when the internet drops](https://hdiss.net/guides/smart-home-when-the-internet-drops/) - [Contact support](https://hdiss.net/support/contact-support/) ## More tvs, cameras, phones and printers [Connect a Roku or Roku TV and fix buffering](https://hdiss.net/support/tv-roku/) [Connect an Apple TV and fix buffering](https://hdiss.net/support/tv-apple-tv/) [Connect an Amazon Fire TV and fix buffering](https://hdiss.net/support/tv-amazon-fire-tv/) [Connect a Google TV Streamer or Chromecast and fix buffering](https://hdiss.net/support/tv-google-tv-streamer/) [Connect a Sony, TCL or Hisense Google TV and fix buffering](https://hdiss.net/support/tv-google-tv-sets/) [Connect a Samsung smart TV and fix buffering](https://hdiss.net/support/tv-samsung-smart-tv/) ## Related questions ### Does a Nest Hub use the same steps? Yes, per Google. ### Can I change the network without the phone? Google's page uses the app. ### Will my routines survive? Routines belong to the account. ## Call us. A person answers. 775-575-9593 and 775-391-5660, 9 to 5 every day. Email [info@hdiss.net](mailto:info@hdiss.net). Never climb to the antenna or touch the outdoor radio; that is our job.