775-575-9593 775-391-5660 Open 9-5 every day
Snowy mountains rising over a sagebrush valley with a two-lane road
  • Provider comparison
  • Read 2026-10-15

EarthLink vs High Desert Internet: a reseller and a local network

EarthLink is a national retailer that places you on whichever underlying network reaches your address, whether fiber, 5G home internet or satellite, with wireless plans starting at $59.95 a month. High Desert runs its own towers and sells three plans at $50, $75 and $99 a month.

  • No contracts
  • Local support
  • 4.8 on Google (36 reviews)
  • Since 2002

Snowy mountains over a desert valley. Stock photo: Adobe Stock. Photo credits

The short answer

EarthLink is a convenient front door when you do not know what reaches your address. High Desert is a network of its own, checked by address. If you know a tower may see you, going direct puts you in touch with the people who run the radios.

High Desert vs EarthLink
ItemHigh DesertEarthLink
TechnologyFixed wireless: radio from a tower to an antenna on the home; the address check looks at the pathResells fiber, wireless 5G home internet over "local 5G and 4G LTE networks", and satellite
Monthly priceBronze $50, Silver $75, Gold $99 a month (hdiss.net plan cards, read 2026-10-15)Wireless: "Plans starting at $59.95/mo" (earthlink.net, read 2026-10-15); fiber prices not on the page; prices appear by address
Download speedUp to 500 Mbps, up to 800 Mbps and up to 1 Gig down; up to 200 Mbps up on all threeFiber "speeds up to 5 Gigs" with tiers shown up to 5000, 300 and 100 Mbps; wireless: no speed figure published
FootnoteSee the plan cards"Actual speeds may vary depending on the distance, line-quality, phone service provider, and number of devices used concurrently. All speeds not available in all areas."
ContractNo contracts (High Desert's published claim); two weeks' notice and equipment returned to cancel (service agreement V 1.12)Wireless: "No contracts, overage fees, or credit checks"; fiber: "we'll lock in your rate for 12 months"
DataEach plan has a data transfer limit, size given by email to info@hdiss.net; $1 per GB over (service agreement V 1.12)Wireless: data described as unlimited (its words)
InstallationA technician confirms the path to a tower and installs; payment on install day is a labor charge plus a prorated month (service agreement); amounts not publishedWireless: "easy self-install"
SatelliteNot offeredOffered as "our most dependable choice for rural internet"; no plan facts on the page
SupportLocal support; phones 775-575-9593 and 775-391-5660, 9 AM to 5 PM every day866-618-0396 ("agents available"); hours not published
AvailabilityChecked by addressAddress check on earthlink.net

High Desert facts are High Desert Internet Services' own published plan cards (hdiss.net). EarthLink facts are from its own website as read on 2026-10-15, earthlink.net/internet/. Every speed on both sides is up to. Nothing here is a promise of availability at any address.

High Desert suits you when

  • You want the company that owns the tower to be the company that answers.
  • You want a plain monthly price you can read now.
  • You want the network and the support to be one local company.
  • You want a technician to place the antenna.

EarthLink suits you when

  • You want one national retailer to find whichever network reaches the address.
  • Fiber is on your street and a 12-month rate lock appeals.
  • You want wireless home internet with no credit check, as EarthLink states.
  • You want satellite as a fallback and one company to handle the order.

EarthLink's pages explain the model plainly: it offers fiber, wireless 5G home internet and satellite, and which one you see depends on your address. That makes a direct plan-for-plan comparison impossible, so this page compares the models. Facts were read in a browser on October 15, 2026.

EarthLink's pages describe three products: fiber internet, wireless 5G home internet using local 5G and 4G LTE networks, and satellite. For a given address, EarthLink places the customer on one of them. That is a retailer's model, and it is a genuine convenience if you do not want to check three companies. It also means the speed, the price and the support depend on the network behind the sale.

High Desert is the network. Its antenna, radio and tower are its own, which is why one phone call reaches both the sales office and the people who maintain the link.

For wireless home internet, EarthLink's page says plans start at $59.95 a month (read 10/15/26), with no contracts, overage fees or credit checks, and easy self-install. It publishes no speed figure for the wireless product. For fiber, the page shows tiers of up to 5000, 300 and 100 Mbps, says it will lock in your rate for 12 months once you pick a plan, and shows no prices. The fiber speeds carry a footnote that actual speeds vary with distance, line quality, the phone service provider and the number of devices used at once, and that not every speed is offered everywhere.

Those are retailer terms, and the network behind each can differ. That is worth asking about: when a plan is delivered over a cell network, over fiber or over satellite, the support number, the equipment and the way a repair works can all change. A single phone number at the front does not tell you which of those you are getting until the address check is done, and EarthLink says as much when it writes that not every speed is offered everywhere.

How does the rate lock compare?

EarthLink says it locks your fiber rate for 12 months. High Desert's cards show fixed prices of $50, $75 and $99 a month and no promotional period, and no multi-year rate promise. A rate lock is worth having if you are comparing a promotional price; a flat published price is worth having if you plan to stay. Both are reasons to ask, 'What is the price in month thirteen?'

What about satellite?

EarthLink offers satellite as its most dependable choice for rural internet, with no plan facts on the page read. If you are considering it, the underlying provider's terms matter; our pages on HughesNet, Viasat and Starlink show what satellite companies publish, and fixed wireless vs satellite sets out the technology.

How do I decide?

Run EarthLink's address check, then send your address to High Desert through the address check. A person checks the path from the nearest tower and calls with the answer. If EarthLink returns fiber, that is worth a close look; if it returns a cell or satellite plan, a tower link may be a different and local choice.

What does the FCC's December 2025 data show for EarthLink in the six counties?

In the FCC Broadband Data Collection data as of December 31, 2025 (National Broadband Map files read October 16, 2026), no row under the name EarthLink appears for Washoe, Lyon, Storey, Churchill, Douglas or Carson City. Providers file under their own legal or parent names, so a missing brand name proves nothing about a street; EarthLink's own site and phone line are the place to ask.

A listed EarthLink location is the company's claim that it could connect that building within ten business days, not a subscriber, and the FCC takes challenges where a filing is wrong. The 2021 Form 477 figures on this site counted census blocks, a different unit, so no EarthLink count from 2021 can be subtracted from these. High Desert does not appear by name in the files that list EarthLink, and its own answer for an address comes from a person checking the path to a tower.

Sources

Talk to a person

Check my address

Local since 2002

Fixed wireless from towers in Northern Nevada. Three plans, no contracts, local support, 4.8 on Google from 36 reviews.

About High Desert

Sheet 02 / Plans

High Desert's three plans

Bronze Package

$50 a month

Up to 500 Mbps down Up to 200 Mbps up

Runs a household: a 4K TV, a video call and a game at the same time, with room left over.

Check my address

Silver Package

$75 a month

Up to 800 Mbps down Up to 200 Mbps up

More headroom: a full house online at once, several 4K TVs, work from home and big downloads.

Check my address

Gold Package

$99 a month

Up to 1 Gig down Up to 200 Mbps up

The most headroom we sell: large households, a home office, cameras, backups and everything else at once.

Check my address

Every speed is an up-to figure. What you see depends on the path from the tower to your roof, how many people are online and your Wi-Fi router. Each plan has a data transfer limit; ask us for yours at info@hdiss.net.

Ask about 1 Gig / 1 Gig.

Our ultra-low-latency service with upload as fast as download, in some areas. Check your address and tick "Ask about 1 Gig / 1 Gig" and we will tell you if your address can get it. About the 1 Gig / 1 Gig service.

Prices and speeds as published by High Desert Internet Services (hdiss.net, read 10/15/26). "Runs" lines use the FCC Household Broadband Guide and Broadband Speed Guide (fcc.gov), which the FCC calls rough guidelines; every High Desert plan is above the FCC's highest household band of more than 25 Mbps. Not sure which plan? Use the plan picker.

Straight answers

Questions people ask

Still have a question? Call 775-575-9593, 9 to 5 every day.

Does EarthLink own its network?

Its pages describe offering fiber, wireless and satellite, with wireless on local 5G and 4G LTE networks.

How much is EarthLink wireless?

Plans start at $59.95 a month, per its page, read 10/15/26.

Does EarthLink have a contract?

Its wireless page says no contracts.

Open 9-5 every day

Can we reach your roof?

Send the address. A person looks at the path from our nearest tower and calls you back: clear, not clear, or we need to look at it from your roof.

  • No contracts
  • Local support
  • 4.8 on Google (36 reviews)
  • Since 2002

High Desert Internet Services, PO Box 11353, Reno NV 89510. info@hdiss.net

Check my address

Check my address Step 1 of 2

No commitment. A person looks at the path from our nearest tower and calls you back.

Or call 775-575-9593, 9 to 5 every day.

Where should we call you? Step 2 of 2
Home or business?
Plan you are thinking about
One of your roof looking toward the ridge, and one of any old dish or antenna, helps us check the path. Phone photos are fine.

By sending this you agree that we may call or email you about this address. A technician never comes out until you say yes.

Rather talk? Call 775-575-9593.