- 36 reviews on Google
- 27 shown here
What customers say about High Desert Internet
High Desert Internet has a 4.8 star average from 36 Google reviews on its main listing (Google, read October 15, 2026). The 27 reviews shown on this site were chosen because they describe our own service, and every one is a real Google review.
- No contracts
- Local support
- 4.8 on Google (36 reviews)
- Since 2002
A family watching TV together. Stock photo: Adobe Stock, not High Desert customers or staff. Photo credits
We kept this page honest and simple. Below is how the reviews were picked, what people write about most, and where to read the complete set yourself.
How were these reviews chosen?
Google holds 39 reviews for High Desert Internet across two listings: 36 on the main Reno listing and 3 on a second service-area listing. We show 27 of them. The rule was simple. A review made the page when it talks about High Desert Internet itself: the people, the connection, the years with us. A review that mostly names other companies, or mostly quotes a price, stayed off this page, because that makes it a comparison and not a description of our service.
Nothing is edited except the name. Each one is shown as first name and last initial, the way Google shows it, and a few exclamation marks became periods. The complete list, with every review, is on Google.
What do reviewers write about most?
Five things come up again and again.
- A real person answers. Reviewers say we return calls and fix problems quickly. One wrote: “Very personal and quick to answer questions” (Kris H.).
- The connection holds. Several write that outages are rare. “Outages are few and far between” (T B.).
- Long relationships. Customers mention almost 20 years, over 10 years, and since the company opened for business in Fernley.
- It works far out. One reviewer calls it “Reliable internet service in extremely rural areas” (Julie T.).
- A full household. People describe working from home, streaming and cameras on the same connection.
What does a review not tell you?
A review tells you how one home did. Fixed wireless depends on the path from a tower to each roof, so your own address is what decides your result. That is why we ask for the address before anything else, on the address check. The guide on what line of sight means explains it in a few minutes.
How do I read all of the reviews?
Open High Desert Internet Services on Google Maps and sort the reviews however you like. We would rather you read them in full there than take our word for it. If you want to ask a question the reviews do not answer, call 775-575-9593 and talk to the office.
Sources
- google.com/maps (High Desert Internet Services Google Business Profile reviews, read October 15, 2026)
Talk to a person
- Call 775-575-9593 775-391-5660 Open 9-5 every day
- Email info@hdiss.net
Read them at the source, or add yours
4.8 stars from 36 reviews on Google as of 10/15/26. The live rating and total are on the listing itself.
Local since 2002
Fixed wireless from towers in Northern Nevada. Three plans, no contracts, local support, 4.8 on Google from 36 reviews.
About High DesertGoogle reviews, first name and initial
What customers say
I have been a customer for almost 20 yrs. They are a great company. Very helpful and reliable. I have always had great service. Thank you, High Desert Internet.
I have always been very happy with High Desert Internet. Their reliability and stellar service make me a forever fan. My equipment was just upgraded and quadrupled my speed with no change in price. The tech asked me about some of my livestock that were being characters years ago when the system was installed. They really care.
Reliable internet service in extremely rural areas
I work from home and have had no problem with my internet service. We also stream quite a bit and have been very happy with High Desert Services.
Been with them a number of years always had great service. I would highly recommend them. I think they are the best in the valley.
I have been a customer of High Desert Internet for years. The service is both reliable and affordable. Customer service is efficient. And the technicians are professional.
Good, reliable bandwidth. Good prompt, courteous service
My service has always been wonderful. In the event of any down time they always have responded to my calls very quickly. Great customer service.
I have been happy with my service for years . Friendly and dependable service
This Internet is the best I've ever had high-speed and never cuts out. It runs my cameras as well as streaming all day all night. I highly recommend them
This internet is the best I've ever had they are fast and efficient. Also Doug and Terri are really sweet people
High Desert have been very reliable and no real complaints. They recently upgraded their system and it has been even better. Nice people too.
I have been with High Desert internet service for over 10 years. have received excellent customer care and service with one to none down time highly recommend them for home or bussiness.
I've been with High Desert for about 2 years now. Their customer service is amazing, if I ever have any problems I just give them a call and they get it fixed right away. The internet is very fast and reliable for being so far out in the desert. They are a great company.
Have used it for a number of years. Works well for me.
I have had HighDesert for just over 2 years with very little interruption, and when there has been I have always been contacted back. Price is great. I have been thinking of upgrading to their other option packages
This service will go above and beyond your needs. Kimberly Steele
I've had internet service for almost 2 year's and have never had an issue with it. I would recommend this company over and over again.
I have enjoyed High desert Internet service for several years. I have never had an issue with the service and they have great customer service.
They provide great service we can stream many devices with now buffering , If there is a problem they fix it right and very quickly. They have great customer service. Absolutely no complaints.
I have been very pleased with there service. They return calls and provide service as needed.
Excellent service, sharp technicians and quick response when there's a problem. Outages are few and far between. Very helpful people all around.
Great service. Nice people. If there is an issue, they get it fixed as quickly as they can. Affordable prices 👌
AMAZING SERVICE. OUTSTANDING customer service. Very personal and quick to answer questions abd fix any issues at all. Thank you for over 10 years of continued amazing service.
Been with High Desert Internet since they opened for business here in Fernley. Seriously the best customer service. Best value for the most competitive speeds and uptime around.
I have been a customer with High Desert for over 10 years now and have always had a positive experience. They are pretty reliable.
High desert internet has been an awesome internet service. We've not had 1 issue. Highly recommend
27 of the 39 Google reviews on the two listings are shown. Reviews that name another provider or quote a price are left out, as is the one low rating; the full set is on the listing.
Are the reviews paid for or edited?
No. They are Google reviews shown with the reviewer's name as first name and last initial. The company does not offer anything in exchange for them.
What is the rating?
4.8 stars from 36 Google reviews on the main listing, read October 15, 2026.
Open 9-5 every day
Can we reach your roof?
Send the address. A person looks at the path from our nearest tower and calls you back: clear, not clear, or we need to look at it from your roof.
- No contracts
- Local support
- 4.8 on Google (36 reviews)
- Since 2002
High Desert Internet Services, PO Box 11353, Reno NV 89510. info@hdiss.net