775-575-9593 775-391-5660 Open 9-5 every day
A man at a home desk on a video call
  • Glossary

VPN (virtual private network)

A VPN scrambles your traffic and sends it through a tunnel to a trusted network. It protects the path, and it does not make you anonymous or faster.

  • No contracts
  • Local support
  • 4.8 on Google (36 reviews)
  • Since 2002

Working from home on a video call. Stock photo: Adobe Stock, not High Desert customers or staff. Photo credits

What is a VPN?

Your device and a VPN server agree on a key, and all traffic between them is encrypted. The NIST publication SP 800-77 describes IPsec VPNs, the long-standing standard for linking sites and remote users. There are two common uses. A work VPN reaches the office network from home. A consumer VPN service sends your traffic out through its own servers, which hides it from the local network and shows websites the VPN's address instead of yours.

The tunnel adds a few extra bytes to every packet, and the far server adds distance. That costs some speed and a little latency.

Does it matter on this connection?

A VPN works over any internet line, fixed wireless included. High Desert's service agreement does not mention VPNs, and the company does not publish a policy about them. Be aware that the speed you see will follow the VPN service as well as your plan, and that the up to 200 Mbps upload on each plan is the ceiling for what the tunnel can send.

Home workers are the main users. See internet for working from home and remote access to the office. A VPN also helps on public Wi-Fi, which is covered in public Wi-Fi safety.

What should I do about it?

Use your employer's VPN when they ask. For a consumer one, choose a service from a company you can verify, not a free app of unknown origin, since it can see everything you send. A VPN does not stop you from falling for phishing or from using weak passwords.

If a test shows a speed drop only with the VPN on, turn it off and test again; the line is fine. Read VPN at home for the longer answer. Call 775-575-9593 if a work VPN fails to connect only on this line, with the time and the error message.

Sources

Talk to a person

Check my address

Local since 2002

Fixed wireless from towers in Northern Nevada. Three plans, no contracts, local support, 4.8 on Google from 36 reviews.

About High Desert

Open 9-5 every day

Can we reach your roof?

Send the address. A person looks at the path from our nearest tower and calls you back: clear, not clear, or we need to look at it from your roof.

  • No contracts
  • Local support
  • 4.8 on Google (36 reviews)
  • Since 2002

High Desert Internet Services, PO Box 11353, Reno NV 89510. info@hdiss.net

Check my address

Check my address Step 1 of 2

No commitment. A person looks at the path from our nearest tower and calls you back.

Or call 775-575-9593, 9 to 5 every day.

Where should we call you? Step 2 of 2
Home or business?
Plan you are thinking about
One of your roof looking toward the ridge, and one of any old dish or antenna, helps us check the path. Phone photos are fine.

By sending this you agree that we may call or email you about this address. A technician never comes out until you say yes.

Rather talk? Call 775-575-9593.