775-575-9593 775-391-5660 Open 9-5 every day
A security camera on the wall of a wooden house

Help center / TVs, cameras, phones and printers

Ring cameras and doorbells on your High Desert connection

Ring's own support pages give different upload figures by model: Spotlight Cam Plus lists a minimum of 2 Mbps for good performance and Indoor Cam 2K lists a recommended minimum of 5 Mbps, both on 2.4 GHz Wi-Fi. Add up the cameras that may stream at once and compare with your High Desert plan's upload of up to 200 Mbps.

Call 775-575-9593 Call 775-391-5660 Webmail Pay Online

A security camera on a house. Stock photo: Adobe Stock. Photo credits

Ring cameras send video up to Ring's service over your connection, so what matters is upload, not download. Fixed wireless plans list an up-to figure for upload on every plan, and the true number varies through the day. High Desert plans list up to 200 Mbps for upload on all three plans (hdiss.net, read 2026-10-15), and that figure is not a promise at any moment.

Steps

  1. Find your camera model

    The model name is on the back of the camera or in the Ring app under Device Health. Ring's figures differ by model.

  2. Look up the upload figure for that model

    Ring's page for Spotlight Cam Plus lists a minimum of 2 Mbps for good performance with 802.11 b/g/n on 2.4 GHz. Its page for Indoor Cam 2K lists 2.4 GHz and a recommended minimum of 5 Mbps upload. Other models list their own numbers on their support pages.

  3. Add the numbers for cameras that may record at once

    If three cameras sit on the same side of the house, one event can wake all three. Add their figures.

  4. Check your own upload

    Run a speed test as in how to run a speed test, wired to the router, with nothing else running. Do it at a busy hour as well.

  5. Confirm the camera is on the 2.4 GHz name

    If your router merges bands, split them for setup using the band-split article.

  6. Check the Wi-Fi signal at the camera

    The Ring app shows a signal reading in Device Health. If it is weak, a mesh node or a closer router helps more than a settings change.

  7. Lower the video quality if you must

    The app lets you reduce quality on some models, which cuts the upload and the data used.

Does Ring record locally?

Ring's cameras mainly send video to Ring's service. This page names no local recording option for any model, so check the product page. For gear that records to a local drive, see the Reolink, Lorex and eufy articles.

How much data will this use?

Cameras use data, and each High Desert service level has a data transfer limit. The size is available by emailing info@hdiss.net, and use over it is $1 per gigabyte in a billing cycle, according to the service agreement. The guide how much data do security cameras use shows how to estimate it.

Can I put the camera outside the Wi-Fi range?

Not without extending the Wi-Fi. A camera at a shop or barn needs a link there; Wi-Fi to a shop, barn or guest house covers the options.

Do I need to go outside or touch the antenna for this?

Keep your feet on the ground while you do this. A problem at the antenna or the radio is a phone call, not a climb.

Sources

Straight answers

Related questions

Still have a question? Call 775-575-9593, 9 to 5 every day.

Is Ring on your list of supported brands?

We do not rate brands.

Why does the doorbell lag?

Check the signal at the door.

Does Ring need a subscription?

Check Ring's site.

Still stuck?

Call us. A person answers.

775-575-9593 and 775-391-5660, 9 to 5 every day. Email info@hdiss.net. Never climb to the antenna or touch the outdoor radio; that is our job.