A console shows its own connection test, which beats guesswork. PlayStation's hardware support page names the set-up path and the Remote Play figures. It points to a separate guide for the NAT type results; that part here comes from third-party guides.
Steps
- Open the internet setup
Settings, then Network, then Settings, then Set up Internet Connection. PlayStation's page lists this path.
- Choose Wi-Fi or Use a LAN Cable
A cable from the console to the router avoids Wi-Fi dips during online play.
- Pick your network and enter the password
Do it carefully; the console will test the link at the end.
- Run Test Internet Connection
Third-party guides place it under Settings, Network, Connection Status. The result shows download and upload readings and a NAT type from 1 to 3.
- Read the NAT type
Type 1 is open, type 2 moderate, and type 3 strict, per third-party guides. Type 2 is a normal result. What your connection receives depends on how the High Desert line hands out addresses, so ask 775-575-9593 before changing router settings.
- Check Remote Play figures if you use it
PlayStation says the minimum is 5 Mbps down and up, and recommends a minimum of 15 Mbps for a good mobile result.
- Fix failures in order
Restart the console, the router, then call. Do not forward ports or turn on DMZ until you know why.
What is NAT and why does it matter?
NAT lets many devices share one public address. A strict result can limit who you can join in online games. The guide gaming, NAT, ping and what to ask and carrier-grade NAT go through the causes. We make no promise about the result on any line.
Will game downloads count against my data?
Yes. Each High Desert service level has a data transfer limit; the size is available by emailing info@hdiss.net, and use over it is $1 per gigabyte in a billing cycle, per the service agreement. Large game files use a lot, as how much data game downloads use shows.
Is the console to blame for lag?
Wi-Fi at the console is a common cause. Try a cable, and use one device is slow to compare with another device.
Do I need to go outside or touch the antenna for this?
Stay on the ground for all of this. The outdoor radio and its cable are not yours to handle, and a call to 775-575-9593 brings a technician if the problem is up there.
Sources
- playstation.com/en-us/support/hardware/ps5/ (PlayStation, PS5 hardware support, read 2026-10-15: set-up path and Remote Play figures; the NAT type guide it links to was not read; the NAT type guide it links to did not load on 2026-10-15)