Switching and cancelling: questions and answers

First check that your address has a clear path to a tower, then schedule the install and keep your old service until the new one works. The switch page lists every step and the guides cover cable and satellite.

No. Read the answer on timing.

The company says it beats or matches any competitor; see the price match answer.

Give two weeks notice and arrange to return the equipment. The agreement says monthly billing stops once the equipment is recovered and a final bill is issued. The notice form is not specified, so confirm it by email and keep a copy. See how to cancel and return equipment.

The company says it has no contracts, and the agreement lists no cancellation fee. Read the cancellation fee answer.

A pause is not described in the agreement or on the plan cards, so ask the office before you assume one. The article on pausing or cancelling service says what to ask.

The new address is checked again for a clear path, because service belongs to the path, not the person. See moving or transferring service and moving house.

Follow the return or keep rules of the company that supplied it, which are on its own site and may change. High Desert does not take another company's equipment. The guide on returning old provider equipment has the steps.

Whether you keep it is your old provider's rule. Read the old email address answer.

Two weeks, under the service agreement, with all equipment recovered before billing stops. Equipment is to be returned undamaged within five calendar days, under the agreement's equipment terms.

Check its own terms for an early-termination fee before you cancel. Those terms are on its site and may differ by plan, and High Desert cannot read them for you. If the cost matters, ask the office. Its published line is that it beats or matches any competitor, and what that means in your case is a question only the office can answer, so get the answer in writing.

Then you stay with your current provider and we say so. Other options, with their published terms and the date read, are on the comparison pages.